How to arrange an e-consultation


Dear Patients,

our Clinics offer a system of e-consultations. Every day one of our plastic surgeons and a physiotherapist are at your disposal. The contact with your selected specialist takes place via a videoconference in the most comfortable place for our Patients – their home. E-consultations are treated just as their traditional form, which means that if you decide to undergo a procedure/surgery, there is no need to appear in our Clinic for another consultation. Our specially prepared system makes it possible for our surgeons to qualify you for the operation / refer for additional tests or analyse test results. The advantage of e-consultations is that you don’t have to wait as long to see your specialist. Below you will find detailed information on how to make an appointment for e-consultation.

1. Videoconferencing with a PC/laptop – Google Chrome is our recommended browser.
2. Contact our reception desk at +48 (0) 22 688 77 00 to arrange the date and time of your consultation.
3. Provide your phone number and e-mail address.
4. You will receive a consent form for e-consultation. Please sign it and send to us at:
5. Make a payment for the consultation to the clinic account provided in the e-mail. You will not be able to have consultations without the payment.
6. The consultation takes about 30 minutes. Try to provide a quiet ambiance for the duration of the consultation.
7. Be ready for the consultation five minutes before the scheduled call time.
8. You will be sent a link to your consultation at the agreed time – open it in Google Chrome and connect to your doctor.
9. If you decide to have the surgery, within one hour after the consultation we will send you a full list of tests to be performed and a consent for the surgery. The assistant will contact you to make an appointment.
10. If you have any questions, please don’t hesitate to contact the clinic by email or by calling us at +48 (0) 22 688 77 00.